Resolve Disputes Faster with Mediation
In the event of a dispute, turning to solicitors can escalate tensions, increase costs, and lead to long delays, with court waiting times often stretching over a year. Construction dispute mediation offers a more efficient, cost-effective alternative, allowing homeowners, builders, and contractors to work towards resolving the issue swiftly.
With around 80% of cases settled on the day and a further 6% within the week, it’s a practical first step for builder dispute resolution in the UK. We’ve partnered with Firm Choice Mediation, whose motto says it all: ‘Conflict is Inevitable, but Combat is Optional.’ As part of our partnership, we offer a free consultation and preferred rates for Cavass clients.
Conflict is Inevitable but Combat is Optional
Professional, Confidential Solutions for Moving Forward
Our primary goal is to find a solution, enabling the closure of this chapter and facilitating your move forward without unnecessary burden. For anyone considering how to resolve a dispute with a builder, mediation can provide a constructive way to address disagreements and find a practical resolution without immediately resorting to court. Our focus, led by Mr. Soner Yilmaz, Managing Director of Cavass, is dedicated to assisting you in finding resolution.
We are approachable from the start, presuming the innocence of both parties. Our approach involves treating you with respect, maintaining strict confidentiality, and refraining from passing judgment. We acknowledge the frustration, anger, and resentment you may be experiencing, while helping both sides focus on resolving the underlying issues and moving forward.
Confidentiality in Mediation
At Cavass, confidentiality is central to the mediation process. Whether you’re a homeowner or a builder/contractor, you can be confident that everything shared remains private and protected throughout the construction dispute mediation process.
Mediation is a voluntary and confidential process. Our mediators are impartial professionals registered with appropriate bodies and operate in line with the [Civil Mediation Council’s Code of Conduct]. Information disclosed during mediation — including private one-to-one discussions (known as caucus meetings) — will not be shared with the other party without your express permission.
Nothing said in mediation can be used later in court, should the dispute continue. This legal safeguard encourages open, honest dialogue and helps both parties explore realistic solutions without fear of judgment or future disadvantage. This can make mediation an effective alternative when considering mediation vs court disputes.
Any written settlement or Heads of Agreement can also remain confidential, subject to mutual consent. Mediation sessions are not recorded, and audio/video recording is not permitted.
Our role is to create a safe and respectful environment where both sides can speak freely, be heard, and work toward a fair resolution. Trust and discretion are fundamental — and you can rely on Cavass to uphold both at every stage.
You Ask, We Answer
Frequently Asked Questions
Is mediation legally binding?
Mediation itself is a voluntary process, so neither party is automatically required to accept a proposed outcome. However, if both parties reach an agreement and sign a Heads of Agreement or settlement, the terms may be legally binding. The exact legal effect will depend on the wording of the agreement and the circumstances of the dispute. We recommend confirming the specific terms with your mediator or legal adviser.
How much does construction mediation cost?
The cost of construction dispute mediation can vary depending on the nature and complexity of the dispute, the number of parties involved, and the mediation arrangements. Cavass clients can benefit from a free initial consultation and preferred rates through our partnership with Firm Choice Mediation. Please contact us for current pricing and further details.
How long does mediation usually take?
Mediation is often much quicker than going to court. Around 80% of cases are settled on the day, with a further 6% reaching an agreement within the following week. The exact timeframe will depend on the complexity of the dispute and how willing both parties are to work towards a resolution.
Mediation vs Court Disputes: Which Is Better?
When considering mediation vs court disputes, mediation can offer a faster, more collaborative, and potentially more cost-effective route to resolving a disagreement. Court proceedings can involve significant costs, delays, and uncertainty, whereas mediation gives both parties the opportunity to discuss the issues and work towards a mutually acceptable outcome in a confidential setting.
Is what I say in mediation confidential?
Yes. Mediation is a confidential process, and information shared during the process is generally kept private. This includes confidential one-to-one discussions, known as caucus meetings, which will not be shared with the other party without your express permission. Mediation sessions are not recorded, and what is said during mediation cannot be used later in court if the dispute continues. This confidentiality helps both parties speak openly and explore potential solutions without fear of future disadvantage.
How can I resolve a dispute with a builder?
If you’re unsure how to resolve a dispute with a builder, mediation can be a practical first step before considering formal legal action or court proceedings. It allows homeowners, builders, and contractors to discuss the issues with the help of an impartial mediator and work towards a mutually acceptable resolution. Cavass can help you understand your options and connect you with appropriate mediation support.
