Avoid Cowboy Builders
Spot red flags early. Protect your home, family and savings before you hire.
You Ask, We Answer
Frequently Asked Questions
What are the biggest red flags a builder might be a rogue trader?
Some common red flags of a rogue builder include demanding a large upfront deposit, insisting on cash-only payments, refusing to provide a written quotation, offering unusually low prices, or pressuring you to make a quick decision. A builder who is unwilling to provide clear information about their business, insurance, trading history, or previous work may also warrant further investigation.
What questions should I ask a builder before hiring them?
Important questions to ask before hiring a builder include whether they are VAT registered, how long they have been trading, what insurance they hold, and whether they can provide references from previous clients. You should also ask for a detailed written quotation covering the scope and cost of the work, and establish whether the builder is willing to sign a written agreement before work begins.
Is it normal for a builder to ask for a large deposit upfront?
A deposit is not necessarily unusual, but a demand for a large upfront payment should be treated with caution, particularly if the builder is also offering a significant discount for cash or pressuring you to pay immediately. These can be potential warning signs when considering how to spot a rogue builder. Before making a substantial payment, make sure you understand what the deposit covers, have clear written terms, and have carried out appropriate checks on the builder.
What questions should I ask a builder before hiring?
Before hiring a builder, ask about their experience, previous projects, insurance, VAT registration, trading history, and references. You should also ask who will actually carry out the work, what materials are included, how payments will be structured, and what happens if the project is delayed or the scope of work changes. Asking these questions can help you identify potential risks before committing to a builder.
What are the warning signs of a cowboy builder?
Common warning signs of a cowboy builder include unusually cheap quotes, pressure to pay large sums upfront, requests for cash-only payments, reluctance to provide written quotations or agreements, poor or unverifiable references, and a refusal to provide evidence of relevant insurance. Other concerns include repeatedly changing the agreed price, avoiding clear answers about the work, or starting a project without properly defining the scope and payment terms.
A thorough builder risk checklist can help you identify these potential warning signs before you commit your money or give someone access to your home.