Birth of the 'Cavass' Approach
Years ago, our managing director, embarked on the challenge of a large home extension, a project that required finding trustworthy builders in an often unregulated industry. Through what would later form the foundation of the “Cavass” approach, he rapidly recognized critical red flags—builders refusing to complete even basic requests like providing a ‘Quotation Schedule.’ This helped him filter out unreliable firms and ultimately led to appointing a reputable contractor who completed the 15-week project on time and within budget. The clear, fair agreements protected both parties, ensuring a successful partnership. Since then, the ‘Cavass’ approach has been used with great success, giving homeowners an essential tool to filter out rogue traders who often refuse to put anything in writing but demand large cash payments upfront.
Empower Your Project with the 'Cavass' Approach
By using the ‘Cavass’ approach, you ensure a balanced and informed view before moving to the next step. The approach encourages thorough due diligence—reviewing quotations, setting clear expectations, and ensuring every agreement is in writing. This gives you confidence in the contractor you choose and peace of mind throughout the project. In an industry where too many rogue builders take shortcuts and avoid formal agreements, this method offers protection, security, and ultimately, a successful project. Your family’s security and your financial investment are worth this extra care.”
Fostering Trust Between Homeowners and Contractors
It is important to acknowledge that there are many reputable builders and contractors who, unfortunately, are often unfairly grouped with rogue traders. These honest, hardworking professionals deserve as much respect as the homeowners they serve. Our agreements are designed to protect both parties, ensuring that homeowners receive the quality work they expect, while builders are compensated fairly and on time. This mutual protection builds trust and ensures a successful, stress-free project for everyone involved.
In short, our approach benefits not just homeowners but also quality builders who take pride in their work. By ensuring clear, fair agreements, we help create a balanced relationship between clients and contractors, allowing both to move forward with confidence.
Honouring Builders' Commitment
It would be a mistake to assume that all builders and contractors are bad actors. In our opinion, builders are dedicated professionals who work long hours, often in challenging conditions and unpredictable weather. Their work is essential, and their role is an honorable one—building and renovating homes that are the foundation of people’s lives. Choosing this line of work is not easy; it requires skill, resilience, and a commitment to quality.
While our primary focus is on protecting the homeowner, it is equally important that builders take the necessary precautions to protect their livelihood against non-payment or late payments. Just as homeowners need protection from rogue traders, builders deserve protection from clients who do not honor their obligations. Many builders also have families and homes to support, and it is unacceptable for them to complete physically demanding work without receiving payment.
Safeguard Your Home and Investment
In the event of a dispute, turning to solicitors can escalate tensions, increase costs, and lead to long delays, with court waiting times often stretching over a year. Mediation offers a more efficient, cost-effective alternative, allowing both parties to resolve the issue swiftly. With around 80% of cases settled on the day and a further 6% within the week, it’s a practical first step. We’ve partnered with Firm Choice Mediation, whose motto says it all: ‘Conflict is Inevitable, but Combat is Optional.’ As part of our partnership, we offer a free consultation and preferred rates for Cavass clients.
